Shipping policy

It will take 1-3 business days to process your order, regardless of the shipping option selected. We ship Monday through Friday, excluding weekends and holidays. You will receive a confirmation email with your tracking link once your order ships. Please allow up to 48 hours to receive this shipping confirmation email.

Please note that your order could in some cases be delayed due to an inaccurate or incomplete address, or unverified order details. We encourage all customers to carefully review their shipping and billing information before checking out.

SHIPPING TIME

| United Kingdom: 6-12 Business days |

* This does not include our 1-3 business days processing time.
* All shipping times exclude customs/clearance delays.

LOST OR DELAYED PACKAGES

KennelKips is not responsible for delays caused by customs or carrier issues outside of our control. If your package appears to be lost, please contact us at info@kennelkips.com and we will do our best to resolve the situation promptly.